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Pricing

We offer some of the most competitive prices in town without compromising customer satisfaction!  For comparison, the national average for diagnosis is $79 or higher and average flat rate repair of $129 or higher!  When shopping around make sure you know all the upfront costs.  It is not uncommon to find a hidden trip charge or even a part pick up charge added to your final bill.

Diagnosis  Price – $60  (This includes the trip charge!)

Repair Prices – Most repairs are a $99 flat rate plus part costs.  A majority of appliance parts are less than $60 but can be higher for parts such as electronic control boards  A small percentage of extreme repairs such as transmission repairs, motor repairs etc are subject to a higher rate.  

When opting to repair your appliance we waive the diagnostic charge!  We do not add the diagnostic charge to the final repair.

Example:  Dryer diagnosed with failed heating element.  Charges are  $99 for flat rate labor plus $49 for heating element (part).  Final Total = $148.   No other charges added excluding part tax.

Why we charge a flat rate for repairs – Some appliance repair companies will tell you their repairs start at $89 for labor but what they forget to tell you is that you will be charged an extra $25 for every 15 minutes over the first hour.  This can easily become an expensive repair that you agreed to.  This method is deeply flawed because you may get an inexperienced technician that can take several hours to repair an appliance that would have taken an experienced technician 45 minutes.  Don’t gamble on hourly rates.  When we give you a price, it is the final price.

If you have any questions please contact us and we will be happy to help!

Pricing September 18, 2016

Brands

Kenmore
Whirlpool
Maytag
GE
Samsung
Roper
Estate
Hotpoint
Frigidaire

Areas

Charlotte NC
Matthews NC
Mint Hill NC
Harrisburg NC
Mount Holly NC
Pineville NC
Stallings NC
Indian Trail NC
Weddington NC

Location

Direct Appliance Repair
6237 Coach Hill Lane
Charlotte, NC 28212